Job Description
Summary:
A Strategic Carrier Sales Representative will facilitate the achievement of business goals tied to high volume accounts through strategic carrier base development, providing and negotiating freight rates, and leveraging knowledge of the industry to influence the decision-making process.
Job Duties:
· Develops and manages the carrier database and expand GEODIS’s services specific to high volume key accounts
· Successfully understands carrier’s operational capabilities, freight needs, and service area
· Fosters and develops relationships throughout US with carriers based on key accounts current book of business in North America
· Reaches and excels the required load coverage, on-time pick & delivery requirements levels and target margin goals, while maintaining a high level of customer service
· Utilizes and displays sharp negotiation skills to ensure GEODIS provides the most cost-effective logistics solutions
· Meets dispatching and check call requirements
· Maintains reliable communications with operations team regarding changes in shipper pick-up and customer delivery schedules and potential service failures
· Communicates customer problems, needs, leads and inquiries to the sales team
· Provides shipment quotes to customers
· Prioritizes available freight to efficiently and effectively cover all available customer loads
· Other duties as required and assigned
Requirements:
· Previous freight brokerage experience preferred
· PC literate with experience with Microsoft Outlook, Word, Access and Excel
· Ability to work well independently, occasionally with minimal supervision, and as part of a team
· Ability to consistently follow existing processes, develops new processes, and maintains required standards, and work with the team to improve them
· Exceptional customer service focus and skills
· Must have a drive to succeed, confidence and superior verbal communication skills
· Organizational and scheduling skills
· Strong negotiation skills
· Bilingual; English and Spanish speaking preferred, but not required
Environment:
While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to manipulate, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.