Operations

Mgr Operations

Job Description

Mgr Operations 

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

 Shift: Tuesday - Saturday, with a start time of 4:45am

Your role on the team:

  • Build and maintain effective working relationships with all levels of internal/external customers to ensure long-term and successful partnerships.
  • Achieve customer metrics to meet performance goals, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
  • Interact daily with onsite clients to ensure understanding of existing and emerging customer needs
  • Manage the development of associates through the performance management process. Achieve improvements to their performance through coaching, mentoring, and administering performance reviews.
  • Ensure carriers comply with the contractual terms identified in their Carrier Contract Agreement.
  • Undertake efforts to help ensure that the relationship with the carriers is respected and maintained.
  • Create and manage an effective labor plan to ensure proper staffing levels, manage attrition, and control labor spending to include seasonal, full-time, part-time, temporary, and overtime.
  • Work closely with the routing and dispatch team to coordinate effective home delivery routes.
  • Manage and monitor daily loadout and dispatch processes for home delivery teams daily.
  • Responsible for the recruitment and retention of Contract Carriers.
  • Create an environment that fosters open and positive team communication by hosting team meetings, stand-ups, planning associate recognition events, individual meetings, and other related formal and informal methods of communication.
  • Ensure customer and vendor contract requirements are administered and enforced.
  • Enforce company safety standards and ensure the associates comply with policies and procedures to reduce accidents and create a safe working environment.

What you need: (requirements)

Experience

  • Experience with warehouse management systems preferred 
  • Experience with labor management systems and productivity initiatives preferred 
  • Lean certifications preferred 
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
  • Ability to write reports, business correspondence, and procedure manuals 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

 

What you gain from joining our team:

  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
  • Access wages early with the Rain financial wellness app
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community.
  • + more! 

Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

Text DELIVER to 88300 to Apply1

Job Details

Job Title Mgr Operations
Career Area Operations
Location(s) Canton, MA, USA
Job ID aa4ed0a5-3351-499d-8d04-37b3e43d97bf
Rate
Salary
Salary Range
Hourly Range
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