Job Description
Mgr Operations
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Shift: Tuesday - Saturday, with a start time of 4:45am
Your role on the team:
- Build and maintain effective working relationships with all levels of internal/external customers to ensure long-term and successful partnerships.
- Achieve customer metrics to meet performance goals, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
- Interact daily with onsite clients to ensure understanding of existing and emerging customer needs
- Manage the development of associates through the performance management process. Achieve improvements to their performance through coaching, mentoring, and administering performance reviews.
- Ensure carriers comply with the contractual terms identified in their Carrier Contract Agreement.
- Undertake efforts to help ensure that the relationship with the carriers is respected and maintained.
- Create and manage an effective labor plan to ensure proper staffing levels, manage attrition, and control labor spending to include seasonal, full-time, part-time, temporary, and overtime.
- Work closely with the routing and dispatch team to coordinate effective home delivery routes.
- Manage and monitor daily loadout and dispatch processes for home delivery teams daily.
- Responsible for the recruitment and retention of Contract Carriers.
- Create an environment that fosters open and positive team communication by hosting team meetings, stand-ups, planning associate recognition events, individual meetings, and other related formal and informal methods of communication.
- Ensure customer and vendor contract requirements are administered and enforced.
- Enforce company safety standards and ensure the associates comply with policies and procedures to reduce accidents and create a safe working environment.
What you need: (requirements)
Experience
- Experience with warehouse management systems preferred
- Experience with labor management systems and productivity initiatives preferred
- Lean certifications preferred
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
What you gain from joining our team:
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Access wages early with the Rain financial wellness app
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1
Job Details
Job Title
Mgr Operations
Career Area
Operations
Location(s)
Canton, MA, USA
Job ID
aa4ed0a5-3351-499d-8d04-37b3e43d97bf
Rate
Salary
Salary Range
Hourly Range
Pay or shift range