Customs Brokerage Operations Supervisor

Customs Brokerage Supervisor

The Operations Supervisor - Customs Brokerage is responsible for supervising the import personnel of the department. This position manages workflow to ensure maximum productivity is reached within all teams.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

• Develops plans based on customer specifications 
• Provides rate quotes to clients 
• Reviews processes and implements new procedures 
• Assists teams in resolving Customs and carrier issues 
• Maintains positive customer relationships 
• Prepares and monitors various Customs compliance and broker management reports 
• Trains, coaches, and supervises team members 
• Manages Post Entry reviews and performs audits 
• Utilizes understanding of the proper processes to resolve problems according to industry standards 
• Monitors AP/AR discrepancies and addresses accounting issues 
• Addresses disciplinary and performance issues and complaints as needed

What you need: 

• Minimum 5 years relevant experience and/or training; or an equivalent combination of education and experience 
• Minimum 2 years experience in a supervisory capacity 
• Customs Broker License preferred 
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
• Ability to write reports, business correspondence, and procedure manuals 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more! 

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

• Text DELIVER to 88300 to apply!