Account Representative - Ocean Import

Account Representative - Ocean Import

Who We Are: 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team:

• Serves as the customer service liaison between GEODIS and the customer.  
• Processes all documents and information requests received from GEODIS.  
• Enters notes, information requests and document requests as needed.  
• Ensures all issues on the “Missing Document Report” are addressed by the end of the day.  
• Sends information/document requests to company’s employees, suppliers, service providers or overseas production offices as needed.  
• Communicates with specified offices, departments, and teams on all issues affecting clearance.  
• Files document requests, correspondence, and documents in a file folder identified by the entry number.  
• Monitors CFS’ non-clearance reports to ensure all pending shipments are accounted for, appropriate action has been taken and the details are captured on the “Missing Document Report.”  
• Updates and distributes an exam/detention report daily.  
• Coordinates special entry needs when required.  
• Sends an ACH recap to MAST Finance monthly.  
• Provides monthly reports including but not limited to exams, manifest holds, rejects, EDI rejects/issues and personnel updates in addition to historical stats comparing current period information to last month and/or last year.  
• Addresses EDI error messages and issues  
• Ensures operational procedures are in line with company needs. 

What you need:

• Minimum 2 years’ experience in importation of goods, or an equivalent combination of both education and experience  
• Experience in freight forwarding and banking.  
• Knowledge of US Customs and Government Agency entry and clearance requirements  
• Knowledge of the movement of freight via air, ocean, or truck  
• PC proficiency to include Microsoft Word, Excel, Access, and Outlook 

Bonus if you have:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual.  
• Ability to write routine reports and correspondence.  
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app. 
• Free telemedical access to doctors and therapists through FirstStop Health available first day of employment! 
• Health, dental, and vision insurance after 30 days of employment 
• 401k match 
• Paid maternity and paternity leave 
• Access to career development, employee resource groups, and mentorship programs 
• Employee discounts 
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 
• Free financial wellness programs 
• Daycare discount program 
• Opportunities to volunteer and give back to your community. 
• + more!  

Join our Team! 

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

• Text DELIVER to 88300 to Apply!