Account Representative - Foreign Trade Zone, Customs Brokerage

Account Representative – Foreign Trade Zone, Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

• Serves as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions
• Processes daily FTZ transactions for transmittal to Custom including CBP Form 214 Admissions, CBP  
• Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
• Coordinate all PGA (participating government agency) information
• Opens files, enters notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system
• Invoice and manifest information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer
• Sends information/document requests to customer as needed for PMD product master information
• Communicates with specified government agencies, customers, carriers, and operations on all issues affecting customs brokerage and FTZ
• Files document requests, correspondence and documents in a file folder identified by the applicable admission number
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume, and foreign currency from documents, operations, or customer
• Maintain communication with customers, carriers, and vendors
• Work with operations and forwarders on in-bond moves into and out of the FTZ
• Assist customers with questions, complaints, requests, tracking and tracing
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers and CFS
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager – Customs Brokerage, FTZ
• Ensure email and telephone calls are promptly and politely answered

What you need: 

• Minimum 3 years’ experience in customs brokerage, FTZ, or an equivalent combination of both education and experience
• Knowledge of U.S. Government Agency requirements  
• Knowledge of U.S. Customs and PGA requirements with the FTZ  
• PC literate with experience with Microsoft Outlook, Work, Access, and Excel 
• Excellent written and oral communication skills demonstrate a proven ability to develop relationships with a range of internal and external customers
• Excellent planning and organizational skills  
• Ability to read and interpret documents
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to multitask
• Mathematical skills essential to ensure accuracy in calculations

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more! 

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

• Text DELIVER to 88300 to apply!