Account Representative - Custom Brokerage

Account Representative – Customs Brokerage 

Who We Are: 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team: 

• Serves as the customer service liaison between the Company and the customer.  
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States.  
• Opens files, enters notes, information, and document requests in CargoWise and/or AS400 system.  
• Classifies invoice based on HTS (Harmonized Tariff Schedule)  
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed.  
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.  
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.  
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.  
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.  
• Convert and verify shipment weight, volume, and foreign currency.  
• Maintain communication with customers, carriers, and vendors.  
• Coordinate pick-ups and invoice files.  
• Assist customers with questions, complaints, requests, tracking and tracing.  
• Handles accounting processes accurately and in a timely manner.  
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.  
• Review documentation or issue documents to meet government regulations and carrier regulations.  
• Must have knowledge of buying/selling rates to ensure profitability.  
• Ensure email and telephone calls are promptly and politely answered. 

What you need: 

• Minimum 3 years’ experience in customs brokerage or an equivalent combination of both education and experience.  
• Knowledge of U.S. Government Agency requirements  
• Knowledge of U.S. Customs and OGA clearance of freight  
• PC literate with experience with Microsoft Outlook, Work, Access, and Excel 

Bonus if you have: 

• Excellent written and oral communication skills demonstrate a proven ability to develop relationships with a range of internal and external customers.  
• Excellent planning and organizational skills  
• Ability to read and interpret documents.  
• Ability to write routine reports and correspondence.  
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  
• Ability to multitask.  
• Mathematical skills essential to ensure accuracy in calculations. 

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app. 
• Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment! 
• Health, dental, and vision insurance after 30 days of employment 
• 401k match 
• Paid maternity and paternity leave 
• Access to career development, employee resource groups, and mentorship programs 
• Employee discounts 
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 
• Free financial wellness programs 
• Daycare discount program 
• Opportunities to volunteer and give back to your community. 
• + more!  

Join our Team! 

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

• Text DELIVER to 88300 to Apply1