Account Representative - Custom Brokerage

Account Representative – Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

• Serves as the customer service liaison between the Company and the customer 
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
• Opens files, enters notes, information and document requests in Cargo wise and/or AS400 system 
• Classifies invoice based on HTS (Harmonized Tariff Schedule) 
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage 
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number 
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. 
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. 
• Convert and verify shipment weight, volume and foreign currency 
• Maintain communication with customers, carriers and vendors 
• Coordinate pick-ups and invoice files 
• Assist customers with questions, complaints, requests, tracking and tracing 
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of buying/selling rates to ensure profitability 
• Ensure email and telephone calls are promptly and politely answered

What you need: 

• Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience. 
• Knowledge of U.S. Government Agency requirements 
• Knowledge of U.S. Customs and OGA clearance of freight 
• PC literate with experience with Microsoft Outlook, Work, Access and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers 
• Excellent planning and organizational skills 
• Ability to read and interpret documents 
• Ability to write routine reports and correspondence 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form 
• Ability to multitask 
• Mathematical skills essential to ensure accuracy in calculations

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more! 

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

• Text DELIVER to 88300 to apply!